At ace77, your privacy is a core commitment, not an afterthought. This Privacy Policy explains exactly what personal information we collect, why we collect it, how we use it, who we may share it with, and what rights you hold over your own data as an ace77 platform user.
Last updated: January 2026 · Applies to all players accessing ace77 from IndonesiaThese six principles guide every decision we make about your personal information on the ace77 platform.
Every page on ace77 is served over HTTPS with industry-standard TLS encryption. Data transmitted between your device and our servers — including login credentials, payment details, and personal information — is encrypted end-to-end at all times.
ace77 collects only the data necessary to deliver and improve our Services. We do not sell your personal information to advertisers or data brokers. Data collected for one purpose — such as KYC verification — is never repurposed without your knowledge.
We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymised.
This Privacy Policy is written in plain, professional English so you know precisely what data we hold and why. We will notify you of any material changes to this policy via the email address registered to your ace77 Account before they take effect.
You retain the right to access, correct, restrict, or request deletion of your personal data held by ace77 at any time. Submit a data rights request to our support team and we will respond within 30 days as a matter of policy.
ace77 does not store full bank account numbers, BCA/BRI/BNI/Mandiri card details, or e-wallet credentials on its servers. Payment data is handled exclusively through our vetted payment processor partners using tokenised, PCI-compliant methods.
For the purposes of this Privacy Policy, the following terms carry the meanings set out below:
| Term | Meaning |
|---|---|
| "ace77" / "We" / "Us" / "Our" | The online gaming platform operating at https://ace77.cam and all associated services, tools, and communications channels. |
| "You" / "Player" / "User" | Any individual who accesses, browses, registers on, or uses the ace77 platform in any capacity. |
| "Personal Data" | Any information relating to an identified or identifiable natural person, including name, date of birth, contact details, financial account information, and device identifiers. |
| "Processing" | Any operation performed on Personal Data, including collection, recording, storage, use, disclosure, erasure, or destruction. |
| "KYC" | Know Your Customer — the identity and age verification process ace77 conducts to confirm that a Player is who they claim to be and meets eligibility requirements. |
| "Third-Party Service Provider" | Any external company or individual engaged by ace77 to support the delivery of the platform's Services, including payment processors, fraud prevention providers, and technical infrastructure vendors. |
| "Cookies" | Small data files stored on a User's device by a web browser at the request of the ace77 platform, used to remember preferences, session states, and analytics data. |
This Privacy Policy applies to all Personal Data collected by ace77 in connection with your use of the ace77 platform, accessible at https://ace77.cam. It covers data collected through the website, through any mobile-optimised interface, and through direct communications with our support team via email or live chat.
This policy applies to all registered Players and to unregistered visitors who browse the platform. If you access ace77 from outside Indonesia, this policy still governs the data we hold about you, although ace77's primary target audience is adult players (21+) located across major Indonesian cities including Jakarta, Surabaya, Medan, Bandung, Bali, Yogyakarta, Semarang, and Makassar.
ace77 collects Personal Data through several channels depending on how you interact with the platform. The categories of data we collect are outlined below:
When you create an ace77 Account, we collect: your full legal name, date of birth, email address, mobile phone number, and residential address. This information is mandatory — without it, we cannot create a verified account for you.
To comply with our age verification obligations and to prevent fraud, we may collect: a copy of your Indonesian national identity card (KTP), passport, or driver's licence; a proof of residential address document (such as a recent bank statement or utility bill); and, in certain cases, a selfie photograph with the submitted ID document. This data is processed exclusively for identity verification purposes.
When you make a deposit or request a withdrawal, we collect transaction-level financial information including: the Indonesian bank account name and partial account number associated with transfers from BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, and BSI; and the e-wallet identifier (OVO, DANA, GoPay, ShopeePay, or LinkAja) used for transactions. Full payment credentials are not stored on ace77's own servers — they are handled by our PCI-compliant payment processor partners.
ace77 automatically records all activity associated with your Account, including: deposit and withdrawal history with timestamps and amounts in Indonesian Rupiah (IDR / Rp); betting and gaming activity across all products (sportsbook, live casino, slots, togel); bonus claims and wagering progress; and Account setting changes. This data is used for account management, dispute resolution, bonus verification, and responsible gaming monitoring.
When you access ace77, our servers automatically collect: your IP address, browser type and version, device type and operating system, referring URL, pages visited, session duration, and clickstream data. This information is used for security monitoring, fraud prevention, and platform performance analytics.
If you contact our support team by email or live chat, we retain a record of that correspondence, including the content of messages and any attachments you submit, for quality assurance, dispute resolution, and regulatory compliance purposes.
| Data Category | Primary Purpose | Mandatory? |
|---|---|---|
| Registration Data | Account creation, age verification | Yes |
| KYC Documents | Identity verification, fraud prevention | Yes (for withdrawals) |
| Financial Data | Deposits, withdrawals, AML compliance | Yes (for transactions) |
| Gaming Activity | Account management, responsible gaming | Automatic |
| Technical / Device Data | Security, fraud detection, analytics | Automatic |
| Communications Data | Support, dispute resolution | Only when you contact us |
ace77 processes your Personal Data on one or more of the following legal bases depending on the specific processing activity:
ace77 uses the Personal Data we collect for clearly defined purposes only. We do not engage in speculative data use or sell your information to third parties. Specific uses include:
Your registration and KYC data is used to create, verify, and administer your ace77 Account, authenticate your identity at login, and enforce the single-account policy that protects all players from fraud and bonus abuse.
Transaction data and gaming activity records are used to process your bets, settle winnings, credit bonuses, calculate wagering progress, and handle deposits and withdrawals to your verified Indonesian bank account or e-wallet.
ace77 monitors gaming activity data — including bet frequency, session duration, deposit patterns, and loss thresholds — to identify potential signs of problem gambling and to enforce any self-imposed limits, cooling-off periods, or self-exclusion requests a Player has activated. This monitoring is carried out in the interest of Player welfare.
Technical and device data, combined with transactional patterns, is analysed by automated and human-reviewed systems to detect fraudulent account activity, unauthorised access attempts, collusion, bonus abuse, and potential money laundering. Confirmed cases may be reported to relevant authorities as required by law.
Communications data and Account history are used by our support team to assist you efficiently when you raise a query, dispute a transaction, or report a technical issue. Support agents access only the Account data necessary to resolve your specific request.
If you have opted in to receive promotional emails or notifications, ace77 may use your email address to send you information about platform promotions, new game releases, seasonal offers tied to events such as Idul Fitri, Lebaran, or Indonesian Independence Day (17 August), and personalised bonus offers based on your gaming preferences. You may opt out of promotional communications at any time by clicking the unsubscribe link in any marketing email or by contacting [email protected].
ace77 retains certain categories of Personal Data — particularly KYC documents, financial transaction records, and Account activity logs — for the minimum periods required by applicable anti-money laundering regulations, financial record-keeping obligations, and dispute resolution processes.
ace77 does not sell, rent, or trade your Personal Data to third parties for their own commercial purposes. We may share your data in the following limited circumstances:
ace77 engages trusted Third-Party Service Providers to support platform operations, including: payment processing partners who facilitate bank transfers and e-wallet transactions in IDR; identity verification and KYC service providers; fraud detection and cybersecurity vendors; cloud hosting and infrastructure providers; and customer support platform providers. All such providers are contractually bound to process your data only on ace77's documented instructions and to maintain appropriate security standards.
When you access third-party games on the ace77 platform — including slots from Pragmatic Play, NetEnt, Microgaming, and Pocket Games Soft, or live dealer tables from Evolution Gaming — limited session data (such as a pseudonymous player identifier and game session token) is transmitted to the game provider's servers to facilitate gameplay. Game providers do not receive your full name, financial data, or contact details.
ace77 may disclose your Personal Data to governmental authorities, law enforcement agencies, or regulatory bodies where required to do so by applicable law, court order, or regulatory directive. We will notify you of such disclosure where legally permissible and practicable to do so.
In the event of a merger, acquisition, restructuring, or sale of all or substantially all of ace77's assets, your Personal Data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and the privacy terms that will govern your data going forward.
ace77 retains Personal Data for no longer than is necessary for the purposes for which it was collected, subject to any longer retention periods required by applicable law. Our general retention guidelines are as follows:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Registration Data | Duration of account + 5 years post-closure | Legal obligation, dispute resolution |
| KYC Documents | 5 years from date of submission | AML regulatory compliance |
| Financial Transaction Records | 5 years from transaction date | Financial record-keeping obligation |
| Gaming Activity Logs | 3 years from last activity | Responsible gaming, dispute resolution |
| Support Communications | 3 years from date of communication | Quality assurance, dispute evidence |
| Technical / Device Logs | 12 months on a rolling basis | Security monitoring, fraud detection |
| Marketing Preferences | Until withdrawal of consent | Consent-based processing |
When data reaches the end of its retention period, it is securely deleted from ace77's active systems. Data held in backup systems is overwritten in the normal course of backup rotation cycles.
ace77 implements a range of technical and organisational security measures designed to protect your Personal Data against unauthorised access, accidental loss, disclosure, alteration, or destruction. Key measures include:
ace77 uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your login session, and analyse how the platform is used. The types of cookies we use are described below:
These cookies are essential for the platform to function. They manage your login session, maintain your Account authentication state, and remember items in your session such as active game rounds and pending transactions. These cookies cannot be disabled without breaking core platform functionality.
ace77 uses first-party analytics to understand how Players navigate the platform — including which pages are visited most frequently, where users encounter errors, and how long sessions typically last. This data is used in aggregate form to improve the platform's performance and user experience.
Functional cookies remember your language preferences, display settings, and any personalisation options you have configured within your ace77 Account. Disabling these cookies may result in a reduced user experience, but will not prevent you from accessing the core Services.
You can control and manage cookies through your browser settings. Most modern browsers allow you to block or delete cookies. However, blocking strictly necessary cookies will prevent you from logging into your ace77 Account and using the platform's Services. Instructions for managing cookies in common browsers are available through the browser's own help documentation.
As a Player on the ace77 platform, you hold the following rights with respect to the Personal Data we hold about you. To exercise any of these rights, please contact our support team at [email protected] with the subject line "Data Rights Request" and your registered Account email address.
You have the right to request a copy of the Personal Data ace77 holds about you. We will provide a summary of your data in a readable format within 30 days of receiving a valid request. Requests that are manifestly unfounded or excessive may be subject to a reasonable administrative fee.
If any Personal Data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For account-level data such as your email address or phone number, you may update these directly within your Account settings. For KYC-level corrections (e.g., a name discrepancy on your ID), please contact our support team.
You may request the deletion of your Personal Data where: (a) the data is no longer necessary for the purpose for which it was collected; (b) you withdraw consent and there is no other legal basis for processing; or (c) the data has been unlawfully processed. Note that ace77 may be required to retain certain categories of data (such as financial transaction records and KYC documents) for a minimum statutory period, during which an erasure request cannot be fully honoured. We will inform you of any such limitations when responding to your request.
You have the right to request that ace77 restricts the processing of your Personal Data in circumstances where: you contest the accuracy of the data (pending verification); the processing is unlawful but you prefer restriction to erasure; or you have objected to processing pending determination of whether ace77's legitimate grounds override yours.
Where processing is carried out by automated means on the basis of your consent or a contract, you may request that ace77 provide your Personal Data in a structured, commonly used, machine-readable format (such as JSON or CSV) so that you may transmit it to another controller if you wish.
You have the right to object to processing of your Personal Data carried out on the basis of ace77's legitimate interests, including any profiling activities. If you object to receiving promotional communications, you may opt out at any time via the unsubscribe link in any marketing email or by contacting our support team.
The ace77 platform is strictly intended for adults aged 21 and above. ace77 does not knowingly collect Personal Data from individuals under the age of 21. The registration process requires users to declare their date of birth, and KYC verification is used to confirm that Players meet the minimum age requirement.
If ace77 becomes aware that a minor has registered an account or submitted Personal Data without parental consent, we will immediately suspend the account, delete the associated Personal Data, and refund any deposits made to the originating payment source.
If you are a parent or guardian and believe that your child has registered on ace77, please contact our support team immediately at [email protected] so that we can investigate and take appropriate action without delay.
ace77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the Services we offer. When we make material changes — meaning changes that significantly affect how your Personal Data is processed or your rights under this policy — we will notify you by email to the address registered to your Account at least 14 days before the changes take effect.
For minor or administrative changes (such as clarifications that do not alter the substance of how data is processed), we may update this page without individual notification. The "Last Updated" date at the top of this policy will always reflect the date of the most recent revision.
Continued use of the ace77 platform following notification of a material policy change constitutes your acceptance of the revised terms. If you do not agree with the revised Privacy Policy, you must cease using the platform and may request account closure by contacting [email protected].
If you have any questions, concerns, or requests relating to this Privacy Policy or the way ace77 processes your Personal Data, please reach out to our support team through the following channels:
For questions about responsible gaming, self-exclusion tools, or deposit limit settings, please visit our dedicated Responsible Gaming page. For general platform queries, our FAQ page addresses the most common topics. For the full legal framework governing your use of ace77, please review our Terms & Conditions.
Your data is protected and your privacy respected. Now enjoy everything ace77 has to offer — from live casino tables and slots to sports betting and togel, all in Indonesian Rupiah. Adults only (21+).